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Privacy Policy

Last Updated: June 2026

At Biobali ("Biobali," "we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our products, contact us, or otherwise interact with our services. By accessing or using our website, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or services. Information We Collect We may collect information that you voluntarily provide to us, including:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address 
  • Order and transaction history
  • Customer support inquiries

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Manage your account
  • Improve our products and services
  • Personalize your shopping experience
  • Send order confirmations and updates
  • Respond to inquiries and requests
  • Send promotional communications when you have opted in
  • Protect against fraud and unauthorized activities
  • Comply with legal obligations

Cookies and Tracking Technologies Our website uses cookies and similar technologies to improve functionality, analyze website traffic, and enhance user experience. Cookies help us understand how visitors interact with our website and allow us to provide a more personalized experience. You may disable cookies through your browser settings; however, some features of the website may not function properly. Sharing Your Information We do not sell your personal information.

Payment Information, For your security, Biobali does not store complete payment card information. Payments are processed through secure third-party payment providers that are responsible for handling and protecting your payment information in accordance with applicable security standards.

Data Retention, We retain personal information only for as long as necessary to:

  • Fulfill the purposes described in this Privacy Policy
  • Complete transactions and provide services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When personal information is no longer required, we will securely delete or anonymize it.

Data Security, We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we take appropriate measures to secure your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Children's Privacy, Our website and services are intended for individuals aged 18 and older. We do not knowingly collect personal information from children under the age of 18. If we become aware that such information has been collected, we will take reasonable steps to remove it promptly.

Third-Party Websites, Our website may contain links to third-party websites, services, or social media platforms. Biobali is not responsible for the privacy practices, content, or policies of third-party websites. We encourage users to review the privacy policies of any external sites they visit.

Your Rights, Depending on applicable laws in your jurisdiction, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent for marketing communications
  • Request information about how your data is used
  • Object to certain processing activities

To exercise any of these rights, please contact us using the information provided below.

International Data Transfers, If you access our website from outside the country where our operations are based, your information may be transferred to and processed in other jurisdictions where our service providers operate. By using our services, you consent to such transfers where permitted by law.

Changes to This Privacy Policy, We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.